# Customer and supplier reports

> Who buys most, who owes you, who stopped coming, loyalty points, and what you owe your suppliers.

*Section: Reports · Updated: 2026-10-19*

By the end you will know which report tells you who buys most, who owes you, who stopped coming, and what you owe your suppliers.

All of them are under **Reports** in the sidebar.

## Customers

**[Customers Report](/app/reports/customers_report)** lists every customer with their **Total Sales** (how many), the **Amount**, what they **Paid**, the **Total Sale Due** they still owe, and **Total Sell Return Due**, the refunds you still owe them. The eye opens the customer's own report, on tabs: their **Sales**, **Quotations**, **Return** and **Sales payments**.

![Customers Report: Customer Name, Phone, Total Sales, Amount, Paid, Total Sale Due, Total Sell Return Due and Action, with Bright Future School owing 669.73 and Green Valley Hotel 1606.65.](https://armpos.online/storage/help/f83913ab8c-customer-and-supplier-reports-1-customers.webp)
*Total Sale Due is what each customer still owes you. Its amounts show without the currency symbol.*

- **[Top 5 Customers](/app/reports/Top_customers)** opens **Best customers**: your customers ranked by the number of sales, with the **Total Amount** they spent.
- **[Inactive Customers Report](/app/reports/inactive_customers)** lists customers who haven't bought in the **Period** you pick (30, 60 or 90 days), with their last purchase and **Days inactive**. New customers who never bought show **Never purchased**. It is a ready list for a phone call or a promotion.
- **[Customer Loyalty Points Report](/app/reports/customer_loyalty_points_report)** shows the points each customer **Earned**, **Redeemed** and still holds (**Points Balance**) in a period.

![Best customers: Name, Phone, Email, Total Sales and Total Amount, with walk-in-customer first at 161 sales, then Ruth Nabirye, Esther Atim and Joan Akello.](https://armpos.online/storage/help/122ba8a63c-customer-and-supplier-reports-2-top-customers.webp)
*Sales to walk-in-customer, people you didn't name, are counted together at the top.*

## Suppliers

**[Suppliers Report](/app/reports/providers_report)** lists every supplier with the number of **Purchases**, the **Total Amount**, what you **Paid**, the **Total Purchase Due** you still owe, and **Total Purchase Return Due**, what they still owe you for goods you sent back.

![Suppliers Report: Supplier Name, Phone, Purchases, Total Amount, Paid, Total Purchase Due and Total Purchase Return Due, with Lakeside Dairy Ltd owing 125.36 and 11.64 due back, and a Total row.](https://armpos.online/storage/help/4cccbb67e2-customer-and-supplier-reports-3-suppliers.webp)
*Read each supplier's row. The Total row's first two amounts show 0.00 today, so add them up yourself.*

- **[Top Suppliers Report](/app/reports/top_suppliers_report)** ranks suppliers by what you spent with them in a period, with the quantity bought and the average per purchase.
- **[Purchases Report](/app/reports/purchase_report)** lists every purchase with its **Total**, **Paid**, **Due** and **Payment Status**: see [Pay your suppliers](/app/help/pay-your-suppliers).
- **[Product purchases report](/app/reports/product_purchases_report)** lists each product line of each purchase: what you bought, from whom, how many and for how much.

## What's next

Collect what customers owe with [Take payments and print receipts](/app/help/take-payments-and-print-receipts).