# Receipt and POS settings

> Set how the POS behaves, what it opens with, and what the printed receipt shows.

*Section: Team and settings · Updated: 2026-10-19*

By the end you will have set how the POS behaves, what it starts with, and what its receipt shows.

## POS Settings

Open **[Settings › POS Settings](/app/settings/pos_settings)**. Each switch turns one thing on or off for every till in the shop:

- **Quick Add Customer**: the add-customer form inside the POS.
- **Barcode Scanning Sound**: a beep on each scan.
- **Show Product Images in POS**, **Show Stock Quantity in POS**, **Show Categories in POS** and **Show Brands in POS**: what the product grid shows.
- **Print Invoice automatically**: the print dialog opens after each sale.
- **Enable "Hold Sales"**: the **Hold** button.
- **Enable Customer Points in POS**: points that eligible customers can turn into a discount.
- **Allow\_Overselling** (its label shows like this): sell items with no stock left. Stock can go below zero.
- **Enable Keyboard Shortcuts**: this one is saved on the device you are using. In the POS, **Shift + ?** shows the shortcuts.

![POS Settings: the switches in three columns, Allow\_Overselling off, and below them Cash Drawer (QZ Tray) with Open cash drawer on cash payment off and an empty Receipt printer name.](https://armpos.online/storage/help/bdc7ea5c72-receipt-and-pos-settings-1-switches.webp)
*A dark switch is on. Allow\_Overselling and the cash drawer are off here.*

Below the switches:

- **Open cash drawer on cash payment** opens a drawer wired to the receipt printer after a cash sale. It needs QZ Tray running on that computer. **Receipt printer name** stays empty unless the computer has more than one printer: then type the name exactly as QZ Tray shows it.
- **How many items do you want to display in POS** sets the products per page. It is required.
- **Invoice format** is **Thermal receipt (POS)** or **A4 Invoice (PDF)**.

![The bottom of POS Settings: How many items do you want to display in POS set to 20, Invoice format on Thermal receipt (POS), and Submit.](https://armpos.online/storage/help/6174732215-receipt-and-pos-settings-2-format.webp)
*Thermal receipt prints on a till roll. A4 Invoice gives a full-page PDF.*

Click **Submit**. The gear icon in the POS top bar opens the same settings, for people whose role may change them.

## The receipt

1. **Open [Settings › POS Receipt](/app/settings/pos_receipt).**
2. **Pick a layout.** **Layout 1 - Standard** to **Layout 5 - Minimal**. **Receipt preview** shows it with sample details, and **Print demo receipt** prints a test.
3. **Write the Note to customer.** It is required, and it prints on the receipt while **Show Note to customer** is on.
4. **Choose the lines.** Switch on what the receipt shows: **Show Logo**, **Show Store Name**, **Show Customer**, **Show Tax**, **Show Discount**, **Show Due line**, **Show Payments table** and the rest.
5. **Match your printer.** Set **Receipt paper size** to **58mm (small)**, **80mm (standard)** or **88mm (wide)**, and choose the **Logo Size**.
6. **Click Submit.**

![POS Receipt: the layout buttons with Layout 1 - Standard chosen, Default POS receipt layout, and the Receipt preview with Print demo receipt.](https://armpos.online/storage/help/45e65bf203-receipt-and-pos-settings-3-layout.webp)
*The preview uses sample details. Your own logo and address print on real receipts.*

![The receipt's switches, Show Logo to Show ZATCA QR, with Show Product Discount off, then Receipt paper size 80mm (standard), Logo Size Medium (60px) and Submit.](https://armpos.online/storage/help/07fe2a37bd-receipt-and-pos-settings-4-lines.webp)
*Each switch adds or removes one line on every receipt.*

**Show ZATCA QR** only prints something when ZATCA e-invoicing is set up for the shop. **Layout 4 - Bilingual (AR+EN)** prints Arabic and English side by side.

## What the POS starts with

Open **[Settings › System Settings](/app/settings/System_settings)** and the **Defaults** tab:

- **Default Customer** is the customer each sale starts with.
- **Default Warehouse** is the warehouse the POS opens on. A new shop starts on its first warehouse.
- **Default Payment Method** is selected when the payment window opens. Without one, it is **Cash**.
- **Default Account** is the account already selected on each POS payment.
- **Default Tax (%)** is the order tax each POS sale starts with.

![System Settings, Defaults tab: Default Customer walk-in-customer, Default Warehouse, Default SMS Gateway, Default Account, Default Payment Method, How many items do you want to display in POS and Default Tax (%).](https://armpos.online/storage/help/ec42945a46-receipt-and-pos-settings-5-defaults.webp)
*Leave Default Payment Method empty and the payment window starts on Cash.*

> **Tip:** Print the demo receipt on the real printer before your first sale. A wrong paper size shows up before a customer is waiting.

## What's next

The logo and the shop details on the receipt come from [Add your logo and business details](/app/help/add-your-logo-and-business-details).