# Set up your online store

> Give your online store your name, logo, contact details and welcome banner, choose what it shows, and see how customers pay.

*Section: Online store · Updated: 2026-10-19 · Needs the plan feature: online_orders*

By the end your shop will have its own online store: your name, logo and contact details, a welcome banner, and your products for sale, with the same stock as the till.

> **Note:** The online store comes with some plans only. If **Store** isn't under **Sell** in your menu, your plan or your role doesn't include it.

## Where your store is

Your store is at your shop's address followed by **/online\_store**. **Store › Visit Online Store** in the sidebar opens it in a new tab. It sells the products you already have: no second catalogue to keep.

## Store basics

1. **Open [Store › Settings](/app/Store/Settings).**
2. **Check Online Store URL is Enabled.** Switched off, the store's pages can't be opened.
3. **Type the Store name.**
4. **Leave Store Theme on Default Store Theme** for a shop that sells products.
5. **Check the Default Warehouse.** Online orders take their stock from it.
6. **Pick your colours and font if you like:** **Primary color**, **Secondary color** and **Font family**.

![Store basics: Online Store URL Enabled, Store name Demo Store, Store Theme Default Store Theme, Currency US Dollar ($) with the warning that it changes the system too, Default Warehouse, Primary color, Secondary color, Font family, then Registration Access Control and Stock behavior.](https://armpos.online/storage/help/97825fad8f-set-up-your-online-store-1-basics.webp)
*The settings are one long page. Save is at the bottom right and keeps everything.*

> **Warning:** **Currency** here is your whole shop's currency, not only the store's: changing it changes the system's too.

Further down **Store basics**:

- **Registration Access Control** decides who can make an account to order: see [Store customers, invite codes, messages and subscribers](/app/help/online-store-customers).
- **Stock behavior**: with **Allow overselling** off, customers can't put more in the cart than you have.
- **Hide out-of-stock products**, **Hide prices for guests** and **Show stock availability** decide what visitors see.

## What the store says

The next cards fill the store's words and pictures:

- **Contact**: the email, phone and address on the store's contact page.
- **Branding**: the **Logo** (JPG, PNG or WebP, up to 4 MB) and the **Favicon**, the small icon in the browser tab.
- **Hero header**: the big welcome at the top of the home page: **Hero title**, **Hero subtitle** and **Hero image** (up to 8 MB; a wide picture, about 1600 × 800, looks best).
- **SEO**: the title and description search engines show.
- **Topbar & footer**: the thin line at the very top, left and right, and the text in the footer.
- **Social links**: **+ Add link** for each page you have, with its address. A new shop starts with two sample links: remove them with the cross.

![Contact with Contact email demostore@example.com, Contact phone +256 414 220 100 and Contact address; Branding with the Demo Store logo; Hero header with Hero title "Fresh groceries and kitchenware", Hero subtitle and the Hero image.](https://armpos.online/storage/help/042628bb71-set-up-your-online-store-2-content.webp)
*A new store starts with sample texts. Replace each one with your own.*

## The home page

**Homepage blocks** lists what the home page shows, top to bottom: the **Hero**, each collection, and the **Newsletter** sign-up. Switch a block **Active** to show it, and use the arrows to move it. Each collection you make is added here by itself.

![Topbar & footer with Open every day, 8am to 9pm and Call us: +256 414 220 100, Social links with No items, and Homepage blocks with the Hero "Fresh groceries and kitchenware" and Newsletter, both Active.](https://armpos.online/storage/help/cf8f4671d9-set-up-your-online-store-3-blocks.webp)
*Blocks show from top to bottom. A Hero without a title or picture is marked Incomplete.*

Click **Save** at the bottom right. Then open your store:

![The online store's home page: the top bar, the Demo Store logo with Home, Shop and Support, the search box, Sign in and Cart, the categories Drinks, Groceries and Kitchen Accessories, and the welcome "Fresh groceries and kitchenware" with Shop Now and the hero picture.](https://armpos.online/storage/help/be92ad7dcf-set-up-your-online-store-4-storefront.webp)
*Your store with its own name, words and picture. Categories come from your products.*

## Which products are for sale

Every active product shows in the store, at its own price and with the stock of the default warehouse, unless you switch on **Hide From Online Store** on the product's form. Categories become the store's menu.

A product's discount comes off its store price, and its tax is added when the tax isn't already in the price. Orders are made at the price the store shows.

## How customers pay

At checkout a customer picks:

- **Cash on Delivery**, chosen by default.
- **Mobile Money**, when your shop's mobile money payments are switched on: the customer gets a prompt on their phone. Otherwise the order is placed and the shop contacts them about paying.
- **Credit Card**, when your shop has its own card payments set up in **Settings › Payment Gateway**.

There are no delivery options or delivery fees: the order uses the customer's saved address. See [Card and mobile money payments](/app/help/online-card-and-mobile-money-payments).

## What's next

Handle what comes in: [Online orders](/app/help/online-orders).
