Customer and supplier reports

Who buys most, who owes you, who stopped coming, loyalty points, and what you owe your suppliers.

2 min read Updated 19 Oct 2026

Names like these, in green, are pages inside your ArmPOS shop. Sign in to your shop to open them.

By the end you will know which report tells you who buys most, who owes you, who stopped coming, and what you owe your suppliers.

All of them are under Reports in the sidebar.

Customers

Customers Report lists every customer with their Total Sales (how many), the Amount, what they Paid, the Total Sale Due they still owe, and Total Sell Return Due, the refunds you still owe them. The eye opens the customer's own report, on tabs: their Sales, Quotations, Return and Sales payments.

Customers Report: Customer Name, Phone, Total Sales, Amount, Paid, Total Sale Due, Total Sell Return Due and Action, with Bright Future School owing 669.73 and Green Valley Hotel 1606.65.
Total Sale Due is what each customer still owes you. Its amounts show without the currency symbol.
  • Top 5 Customers opens Best customers: your customers ranked by the number of sales, with the Total Amount they spent.
  • Inactive Customers Report lists customers who haven't bought in the Period you pick (30, 60 or 90 days), with their last purchase and Days inactive. New customers who never bought show Never purchased. It is a ready list for a phone call or a promotion.
  • Customer Loyalty Points Report shows the points each customer Earned, Redeemed and still holds (Points Balance) in a period.
Best customers: Name, Phone, Email, Total Sales and Total Amount, with walk-in-customer first at 161 sales, then Ruth Nabirye, Esther Atim and Joan Akello.
Sales to walk-in-customer, people you didn't name, are counted together at the top.

Suppliers

Suppliers Report lists every supplier with the number of Purchases, the Total Amount, what you Paid, the Total Purchase Due you still owe, and Total Purchase Return Due, what they still owe you for goods you sent back.

Suppliers Report: Supplier Name, Phone, Purchases, Total Amount, Paid, Total Purchase Due and Total Purchase Return Due, with Lakeside Dairy Ltd owing 125.36 and 11.64 due back, and a Total row.
Read each supplier's row. The Total row's first two amounts show 0.00 today, so add them up yourself.
  • Top Suppliers Report ranks suppliers by what you spent with them in a period, with the quantity bought and the average per purchase.
  • Purchases Report lists every purchase with its Total, Paid, Due and Payment Status: see Pay your suppliers.
  • Product purchases report lists each product line of each purchase: what you bought, from whom, how many and for how much.

What's next

Collect what customers owe with Take payments and print receipts.

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