Help center
How can we help?
Step-by-step guides for setting up your shop and running it every day.
Start with: Welcome to ArmPOSAdd your logo and business detailsAdd your first products
Ask ChatGPT, Claude or Gemini
Give your AI assistant these guides and it walks you through setting up your shop, step by step. It reads the guides only; it never sees your shop.
Where to add it
- Claude
- Customize › Connectors › + Add › Add custom connector; or Customize › Skills › + › Create skill › Upload a skill
- ChatGPT
- chatgpt.com/plugins › + › Add custom MCP server
- Gemini
- Customize › Skills › Upload
The menu names are each assistant's own. Claude takes both; ChatGPT takes the address; Gemini takes the skill.
Getting started
From sign-up to your first sale
Products and stock
Categories, variants, labels, counts and transfers
Selling
The POS, payments, returns, customers and quotations
- The POS screen
- Take payments and print receipts
- Open and close the register
- Returns and refunds
- Customers
- Quotations
- Add a sale without the POS
- The sales list: invoices, payments and what's owed
- Shipments and deliveries
- Import a sale from a spreadsheet
- Subscriptions: products billed every period
- A customer display beside the till
- The kitchen display
- The real-time sales counter
- Import customers and suppliers
Purchases and expenses
What you buy and what you spend
Team and settings
Roles, receipts, payment methods, your plan, support and the shop's settings
- Roles and permissions
- Receipt and POS settings
- Reports to check every day
- Payment methods and currencies
- Your profile, password and sign-in security
- Your plan and billing
- Ask our support team
- Email and SMS: your sender, templates and messages
- Appearance and languages
- Custom fields
- Backups and system health
Reports
Sales, stock, payments, customers and your team, in figures
Accounting
Accounts, income, the chart of accounts and statements
Online store
Your shop on the web: settings, orders, collections and customers
Marketing and promotions
Discounts, promo codes, campaigns and segments
Bookings and service jobs
Appointments, repairs, technicians and checklists
HR and payroll
Employees, attendance, leave and payroll
Projects and team work
Projects, tasks, contracts, meetings, commissions and hiring
Integrations
Online stores, accounting, e-invoicing, webhooks and messaging
Can't find what you need?
Write to us and a person answers. If you already have a shop, Ask support inside it sends us the page you're on.